Current Situation
Schools have fragmented and siloed areas for students to interact digitally with institutional systems. This can be frustrating and confusing for students and parents trying to navigate a variety of processes from course selection to financial aid. Students and families also do not often have a single platform to views grades, transcripts, and other important materials.
Goals and Objectives
Provide a digital front door to students and parents that provides them access to enterprisewide systems such as student systems that is easy to navigate and supported for mobile devices.
Technology Deployed
Enterprisewide platforms that integrate CRM and other back-end functionality such as student information systems, LMS; includes master data management tools and enterprise master person management, identity management, portal software, mobile applications
Use Case Summary
A digital front door that offers user-friendly and modern access to dynamic content and enterprise systems to support student management of administrative tasks in one, online location should be provided.