Current Situation
Airports are becoming increasingly connected, providing efficiencies for airport operators and airline tenants and with user benefits for passengers. Currently, core functions of operations and passenger uses remain generally siloed using dedicated and legacy systems.
Goals and Objectives
Improve airport operations through centralized and connected services for airport terminal, airfield ground operations, and landside operations, as well as enhanced connectivity and services for airline passengers in terminals.
Technology Deployed
Hardware: Enterprise hardware, sensors, and cameras
Software: Cloud/edge-based processing, cloud-enabled analytics, AI-enabled event detection, Big Data and analytics, dashboards, video analytics, unified messaging, IoT security, analytics and AI, and natural language processing for voice assistance
Services: Managed security, passenger location detection, SMS, and wireless communications
Use Case Summary
Smart airport innovations can be implemented from landside (nonsecure portions) to passenger terminals and airfield operations, benefitting airport operators, airlines, retailers, and airline passengers through enhanced connectivity, data, and analytics for more efficient operations, better data, and enhanced passenger experiences.