Current Situation
Although quality reviews usually produce the right results, the process is not automated and cause-effect factors may not be well understood.
Goals and Objectives
The objectives are higher levels of product performance and lower costs of adverse quality.
Technology Deployed
Hardware: Servers, storage, and IoT
Software: Big Data/analytics, cognitive/AI, cloud, social, mobile, ERP, and QMS
Services: Business services and IT services
Use Case Summary
A collaboration platform includes the ability to bring contextual information into the disposition of nonconforming material and processes. Case-based tools evaluate the efficacy of corrective actions.