Current Situation
Face-to-face communication points, shared interfaces, and physical controls present potential occupant health and safety concerns and can be a barrier to occupants using a facility to its fullest extent.
Goals and Objectives
Convert or augmented manual facility and workplace processes to support “no contact” or “contactless” experiences. Switch to mobile apps, such as calling elevators from a personal device; virtual systems, such as a virtual reception staffed by a remote team; or touchless automated solutions that rely on motion sensors, video, or voice-based commands to controls.
Technology Deployed
IoT, sensors, smart assets, AR/VR, personal devices, mobile, 5G, cloud, edge computing, location intelligence, computer vision, voice-based interfaces
Use Case Summary
Organizations replace or supplement facility processes currently involving direct human contact and shared objects with mobile, virtual, and touchless automated systems to help mitigate health and safety risks.