Current Situation
Getting students acclimated and educated on institutional requirements and processes ranges from housing and meals to coursework and extracurricular activities. This is typically done via in-person orientations with manual and paper-based processes.
Goals and Objectives
Use student portals and enterprisewide systems to support student orientation via digital tools that can be accessed and managed offsite and at any time.
Technology Deployed
SIS, LMS, student portal software, CRM, self-service tools, help desk
Use Case Summary
Institutions offer a range of onboarding options including in-person and online tools to help student orientation in a more efficient and flexible way.