Current Situation
Hospitality organizations deliver digital experiences to guests/passengers via large-form digital screens and mobile devices such as smartphones, tablets, laptops, and in-premise staff devices.
Goals and Objectives
Digital-physical convergence mediums proliferate, and content is curated efficiently and effectively to harmonize and deliver seamless experiences everywhere.
Technology Deployed
Tablets, kiosks, mobile devices, digital screens and signage, virtual reality, augmented reality, content management and distribution, OTT content, UCaaS, multicloud management, MDM/UEM, mobile content management (MCM), and serverless computing
Use Case Summary
Improve return on content investment by streamlining content curation and distribution, aligning with the mission to increase the passenger/guest lifetime value throughout the passenger/guest journey and in the stream of life.