Current Situation
Most workers need to flip between applications, cut and paste where they can, and deal with multiple content formats. This results in adding nonproductive steps and wasted time. While this may sound like an inconvenience, the collective impact is significant
Goals and Objectives
Remove friction through highly integrated systems that provides seamless access to all needed technologies, data sources, and collaborators. Data sources can be read by integrated systems creating new insights, efficiencies, and metrics. This is different than launching an instance of another program. This is an environment that supports the worker-specific resources as an integrated platform. The addition of AI and ML leverage the integrated data to augment worker productivity with proactive recommendations and yield a new generation of analytics.
Technology Deployed
Currently, many enterprise portal, team collaboration, content services, workflow automation, virtual computing, and other applications offering the ability to integrate conversations, assets (documents, spreadsheets, meeting transcriptions, and videos) with core IT stack technologies across a wide array of use cases; the addition of “intelligence” offered by machine learning, knowledge graphs, and analytics that will further transform this technology category
Use Case Summary
Workers have been flipping between applications that do not talk to each other for decades. The technology now exists to provide frictionless resources to workers by integrating key platforms, data, and collaborators to a single “pane of glass.” Data sources can be read by integrated systems creating new insights, efficiencies, and metrics. The addition of AI and ML leverage the integrated data to augment worker productivity and yield a new generation of analytics.