Current Situation
As enterprises grapple with devising effective return-to-work strategies, the emphasis has shifted toward the creation of adaptable work models that fit within legal and operational constraints. With the rise of flexible work models, there is an increasing need for organizations to ensure that digital tools and resources are accessible and cater to the diverse work modalities of their employees. Enhancing and diversifying access points heightens employee engagement and aids in comprehensive data collection and feedback that empowers employees to impact organizational transformation.
Goals and Objectives
Goals:
Enhance employee satisfaction, engagement, and productivity by providing work arrangements that can be tailored to individual preferences and life circumstances.
Strategies:
Conduct periodic and pulse employee surveys, deploy comms strategies, and deploy feedback channels to gauge preferences, establishing clear communication protocols to ensure seamless coordination irrespective of location, and setting measurable outcomes rather than clocked hours as performance indicators.v
Technology Deployed
Pulse surveys
Periodic surveys
Feedback channels
Digital comms channels
Social recognition
Document and resource sharing
Workforce planning
Data security
Secure comms channels
HR and IT help desk automation
Workflow optimization and personalization
Use Case Summary
Organizations need to streamline the digital ecosystem to cater to employees’ evolving and individual needs.
While enhancing digital access and communications flows is a start, organizations can accommodate the diversity of their digital resources through advances in analytics that can strategically tie together complex data characteristics into a clearer picture of what drives each employee to engage, grow, and achieve. On the back end of discovery, employers can better drive the right people to the right places and teams at the right time as well as the right resources to the right people and teams at the right time.