Current Situation
Mutual customer and related demand information is not shared among industry ecosystem participants.
Goals and Objectives
Sharing of customer and demand insights will speed time to market and time to value for customers, likely leading to greater customer satisfaction.
Technology Deployed
Hardware: Servers, storage, IoT, smartphones, tablets, and wearables
Software: Big Data/analytics, cognitive/AI, machine learning, cloud, social, mobile, PLM, ERP, CRM, and SLM
Services: Business services and IT services
Use Case Summary
Unified view of current and predicted demand and customer/citizen/patient needs