Current Situation
CAPA-based quality reviews include material review boards, disposition, and rework execution generally done with little automation.
Goals and Objectives
The objectives are higher levels of first-time fix performance and lower costs of adverse quality.
Technology Deployed
Hardware: Servers, storage, and IoT
Software:Big Data/analytics, cognitive/AI, cloud, social, mobile, ERP, and QMS
Services:Business services and IT services
Use Case Summary
A collaboration platform includes the ability to bring contextual information into the disposition of nonconforming material. Case-based tools evaluate the efficacy of corrective actions and tie them to the product life cycle.