Current Situation
Many tasks in hospitality are highly repetitive and manual, but fully automated solutions remove the level of high-touch service inherent in hospitality customer experiences.
Goals and Objectives
Support execution of process tasks with collaborative automation through smart devices, robotics, and devices to increase process speed and improve outcomes, worker experience, and job satisfaction.
Technology Deployed
Robotics, cloud, machine learning, IoT, AI knowledge search and retrieval, intelligent assistants, mobile, and social collaboration
Use Case Summary
Direct inline task execution with optimized instructions and appropriate information to improve productivity and worker satisfaction.