Current Situation
Newer technologies include the provision of real-time arrival data for passengers as well as such data provided to and by websites and mobile apps; integration of transit and other modal data, better onboard experience to include WiFi and mobile payment systems, and improved fleet and operations management.
Goals and Objectives
Improve transportation access and quality of service for people within a community, from better on-time performance, safer operations, real-time information to passengers, more pleasant onboard experience, and service and routes that align with real demand.
Technology Deployed
Mobile apps, GPS, WiFi, cloud, analytics; future potential: autonomous vehicles after being a proven technology and after regulatory approval for transit applications
Use Case Summary
Smart transit integrates capabilities to improve customer information, onboard customer (passenger) experience, safety systems, improved fleet and operations management, and better data to make more informed route and service decisions. Combined, these support greater transit mobility, easier use, and safer and better management of transit resources.