Current Situation
Retailers generally do not have integrated reverse logistics systems that enable seamless capture of returns data, reccommended disposition, and fast reconciliation of return goods (with the appropriate financial actions).
Goals and Objectives
Enable end to end capture, tracking, disposition and reconciliation of returns data, to optimize product sell through and profitability.
Technology Deployed
Returns systems, IoT, traceability, mobile devices, AI, analytics / reporting, integration to core ERP and WMS systems.
Use Case Summary
Advanced returns management systems enable end-to-end tracking and redistribution of returned goods from consumer to reconciliation, and optimizinge profitability by recommending the most profitable disposition of goods